[VIDEO] Make your customers feel special – Attract customers

August 7th, 2014

We all know how hard it is to attract customers; that's why it's very important to know how to keep your actual customers. But how do you manage to do this? What is the perfect recipe? Well, the idea it's simple: you have to make them feel special.

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Secret to Successful Business: Business Growth Focus Formula™

February 19th, 2014

One third of business owners want to grow their businesses, but don’t know how and where to start. The rest would like to maintain their business, but the reality is that 96% of businesses fail within the first 5 years. The Business Growth Focus Formula™ explains what the business owner should focus on at every stage of his business, in order to reach his objectives and fulfill his dreams.

Business development: The customer is always right. Even when he is dead wrong.

The Customer is Always Right! The key for business development

October 11th, 2013

It’s ancient knowledge to restaurant owners that their customer is always right. That is the key for business development. Yet, so many places still fail to educate their frontline personnel to use customer feedback constructively, rather than neglect it or, even worse, take it personally and transform the table chat into an “I’m right – you’re wrong” dispute.


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